As a web hosting provider can I suspend an account for non payment?

I am also the web designer! The client is not only 4 months late for web hosting dues, he's refusing to pay for recent website updates. I feel bad for suspending the site and hope he doesn't do something over the top like try to sue me|||If you are the Provider, then I hope you had the usual Terms of Service in place that explains what happens when you don't pay for your hosting. Most providers suspend the site for a certain period of time and send sufficient notice during the time of suspension that site will be deleted if not renewed/paid up.





Either way, being sued when the can't pay for renewal is probably not going to happen. Just be sure they have been notified that site will be deleted by such a date unless account is brought up to date. Since you also designed the site, you can keep the files. Move them to another folder and lock access to it. Or, you can just lock access to site via the .htaccess file by having it redirect to a warning page which explains why original site does not show.





Ron|||Shouldn't need a contract should have terms of agreement when taking out hosting. Agree you should have protocol if you gave the client enough warning that should be fine enough.





If this is your first time working as a webhost, you can always temporarily take the site down and save all files. Put up a page saying "this site is down due to nonpayment if you are the owner of this site please contact at email or phone....





If it is important to him he will want to do whatever it takes to get it back online if not then don't deal with him anymore. NO MORE FREEBIES, stay strong with your decision.|||Honestly, it sounds like he is taking advantage of your good graces.


He can not sue you, and actually you could probably take him to small claims court and sue him for non-payment.


I would issue him one final bill for the total amount due and warn him he has 2 weeks to pay up or you will terminate the website and shut off his account... and follow through with it.


Good luck to you :)|||As long as you cover yourself by including in the contact the warning that you will cut off service for non payment they can not sue. You are legally allowed to terminate service for non payment, but they must be told first.